1. Shipping Methods:
- Standard Shipping (5-7 business days)
- Express Shipping (2-3 business days)
- Overnight Shipping (1 business day, where available)
2. Shipping Costs:
- Standard Shipping: Free for orders over $100, $7.95 for orders under $100
- Express Shipping: $14.95
- Overnight Shipping: $24.95
3. Order Processing:
- Orders are processed within 1-2 business days of receipt
- Custom orders may require additional processing time
4. Shipping Destinations:
- We currently ship to all 50 U.S. states and territories
- International shipping is available to select countries
5. Package Tracking:
- A tracking number will be provided via email once your order ships
6. Insurance:
- All shipments are fully insured at no additional cost
7. Signature Required:
- For orders valued at $500 or more, a signature will be required upon delivery
8. Packaging:
- All jewelry is securely packaged in a gift box and placed in a padded envelope or box
9. Customs and Duties:
- International customers are responsible for any customs fees or import duties
10. Lost or Damaged Packages:
- In the rare event of a lost or damaged package, please contact our customer service within 48 hours of the expected delivery date
11. Address Accuracy:
- Customers are responsible for providing accurate shipping information
- A $15 fee may apply for packages returned due to incorrect addresses
12. Shipping Delays:
- We are not responsible for shipping delays caused by weather, natural disasters, or other circumstances beyond our control
This policy is subject to change. For the most current information, please visit our website or contact our customer service team.